The key services your funeral director should offer are:

  • Care of the deceased until the day of the funeral
  • Expert advice on planning the funeral ceremony and types of funeral available
  • Coffin bearers and a choice of coffins
  • The style of funeral transport, both hearses, and limousines
  • Completion of all paperwork pertaining to the legalities of the cremation or burial
  • Manage all funeral arrangements up to and including the funeral ceremony
  • A detailed explanation of all aspects of funeral costs

They should also offer help and advice in relation to:

  • Order of service and other funeral stationery
  • Dressing the deceased
  • Finding an appropriate minister or celebrant if required
  • Funeral venue and catering
  • Writing and placing an obituary in the local or national press
  • Organising funeral flowers, online memorial pages, and donations

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Don’t be afraid to ask questions

Funeral directors will be happy to answer any questions you may have, to help put your mind at rest. For example:

  • Can you visit me at home to discuss funeral arrangements?
  • Can you offer me advice on what to do immediately after my loved one's death?
  • Where will my loved one be kept before the funeral?
  • Can I see your back of home including the mortuary?
  • Can I see my loved one at short notice, or many times before the funeral?
  • Will I be dealing with the same person up until the day of the funeral?
  • Will you be able to talk me through costs and give me a quote within my budget?
  • Where can I find your funeral director reviews?
  • Are you a fully qualified Dip.FD?

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