The key services your funeral director should offer are:

  • Care of the deceased until the day of the funeral
  • Expert advice on planning the funeral ceremony and types of funeral available
  • Coffin bearers and a choice of coffins
  • The style of funeral transport, both hearses, and limousines
  • Completion of all paperwork pertaining to the legalities of the cremation or burial
  • Manage all funeral arrangements up to and including the funeral ceremony
  • A detailed explanation of all aspects of funeral costs

They should also offer help and advice in relation to:

  • Order of service and other funeral stationery
  • Dressing the deceased
  • Finding an appropriate minister or celebrant if required
  • Funeral venue and catering
  • Writing and placing an obituary in the local or national press
  • Organising funeral flowers, online memorial pages, and donations


Don’t be afraid to ask questions

Funeral directors will be happy to answer any questions you may have, to help put your mind at rest. For example:

  • Can you visit me at home to discuss funeral arrangements?
  • Can you offer me advice on what to do immediately after my loved one's death?
  • Where will my loved one be kept before the funeral?
  • Can I see your back of home including the mortuary?
  • Can I see my loved one at short notice, or many times before the funeral?
  • Will I be dealing with the same person up until the day of the funeral?
  • Will you be able to talk me through costs and give me a quote within my budget?
  • Where can I find your funeral director reviews?
  • Are you a fully qualified Dip.FD?