From my first contact with Hayley she put me completely at ease and was very generous with her time. The funeral home is beautiful and it is obvious that a lot of thought and effort has gone into making it as comfortable as possible. The whole team are professional, approachable, knowledgeable and very kind and caring. Hayley is such a lovely person and it is clear that she genuinely loves her work. The staff are very respectful and courteous. I have no hesitation in recommending Hayley and her team and felt supported at such a difficult time. Many thanks to you all for helping to ensure that mum was well cared for during her time with you, and for ensuring that the arrangements worked well on the day of the funeral.

Diane Cambridge

Hayley listened to our family and put together a funeral that reflected my mum's wishes. Her team went the extra mile to provide orders of service in Braille for family members who are visually impaired. We didn't feel rushed at any point and the whole team were supportive, respectful and professional at all times.

Lorraine Frankland

In what is a difficult time for families, I found all staff at Hayley Owen Funeral Directors sympathetic and understanding. They were highly competent and made sure everything was taken care of. I liked the fact they did everything for me after the initial meeting. There is enough to do when dealing with a relatives death, and they made it a lot easier.

Amanda Wood

Hayley Owen's has been fantastic throughout the whole process from coming out to the house to meet with my brother before he passed, to guiding me through the process of what needed to happen after, and helped take a lot of arrangements from my shoulders. On the day of the funeral Hayley and her team were so helpful and polite, they really did help a difficult day go smoothly.

Eddi Sharp

From the first phone call to the collection of my wife's ashes, the service received was better than five star, totally professional and could not be faulted in any way. Thanks to all concerned for making what was a very hard time for me and my family to endure, you made it much easier than I thought it would be.

Stephen Lambert