Hayley Owen MBIE, Dip,FD, CTLLS, LM.BIFD, MEAE.
York's most qualified Funeral Director & only fully qualified lady funeral director, undertaker and embalmer in York
I have been interested in this line of work since I was 15, and my husband and I were so pleased to finally open our own independent funeral home, Hayley Owen Funeral Director, in 2015. I take great pride in personalising each funeral to every family's wishes. We invite you to come and look at our lovely funeral home, have a cup of tea or coffee with us, read our verified reviews and then make your decision. All good funeral directors will be more than happy to show prospective clients where their loved one will be cared for, and to answer any questions you might have, You may need to make an appointment to visit the mortuary, but as the person paying for the services of a funeral director, you have every right to ask to see where your loved one will be while they are in the care of the company you are considering employing.
You can also ask to see the company’s cremated remains policy, and to ask to be shown the procedures they have in place to ensure that the correct cremated remains are returned to the client following a cremation. All good funeral directors will understand just how worrying the current investigations are and will do their best to reassure you that they have watertight procedures in place, and that they and all their staff follow best practice. If your request to see the mortuary is refused, or if your insistence on reassurance about procedures is met with resistance, then we would recommend changing funeral directors. Remember, you are the client, the person who has died is precious to you, and you have to have complete trust that your loved one is in safe hands.
By upholding traditional religious and non-religious services, or a more modern funeral, Hayley Owen Funeral Director provide everyone that comes to us with a respectful, bespoke service. We believe that for every life is unique, so is every funeral, and we are proud to offer a range of more unique options such as eco-funerals, a horse drawn hearse, or even a bugle player for a military funeral, so you can personalise your loved one’s service.
Our team strives to be professional and understanding, you can be as involved in the process as you would like. Whether you would like us to take care of everything, from coffin choices to personal keepsakes, or whether you want to oversee the personal touches yourself, we are here to support you every step of the way.
We also offer funeral plans should you wish to plan ahead and pre-pay for your funeral.
If a death has occurred, we are available 24 hours a day, 7 days a week. One of our qualified staff will be ready to talk with you, call us on 01904 792525.
Free customer parking avalible
Our reputation at Hayley Owen Funeral Director's has been built on trust and recommendation, we pride ourselves in offering the highest standard of service. Our team can help guide family members through difficult decisions and legal requirements.
York's only licensed and qualified funeral directors
Serving York Leeds Harrogate and all surrounding communities
IFSO approved premises